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    Privacy Policy

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    Nyxara Academy (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our online courses, subscribe to newsletters, or make purchases.

    By using our website and services, you agree to the practices described in this policy.

    1. Information We Collect

    We may collect the following personal information from visitors and users to our website:

    1.1 Personal Details:

    • Name, email address, phone number, and date of birth
    • Billing and shipping address (if applicable)
    • Payment information (processed securely via third-party payment providers)

    1.2 Account Information:

    • Username and password (for registered accounts)
    • Course registrations, progress, and completion status (free or paid courses)

    1.3 Communications:

    • Newsletter and email subscription preferences
    • Feedback, queries, and messages sent via the website or supporting channels

    1.4 Website Usage Data:

    • IP address, browser type, and device information
    • Pages visited, clicks, session duration, and other interactions
    • Cookies and analytics tracking (for improving user experience and website performance)

    1.5 Purchases:

    • Details of items or courses purchased, including payment confirmations
    • Billing history and invoices

    2. How We Use Your Information

    Your data is used for purposes necessary to provide our services and improve your experience on Nyxara Academy, including:

    • Delivering purchased or free courses, course materials, and updates
    • Managing user accounts and course progress
    • Processing payments and sending receipts or invoices
    • Sending newsletters, updates, promotional offers (only if you consent)
    • Responding to support queries and feedback
    • Improving the website, content, and user experience
    • Analysing usage patterns for internal purposes and analytics
    • Complying with legal obligations

    3. Legal Basis for Processing

    We process personal data under the following lawful grounds:

    • Consent: When you opt in for newsletters, marketing, or other communications.
    • Contractual Necessity: For providing courses, processing purchases, and managing accounts.
    • Legal Obligation: Compliance with tax, accounting, or other regulatory requirements.
    • Legitimate Interests: Enhancing website performance, improving content, and ensuring platform security.

    4. Sharing Your Information

    We do not sell your personal data. We may share information with trusted third parties only for the purpose of providing our services:

    • Learning Instructors: For courses and learning materials purchased. .
    • Payment Processors: To securely process payments.
    • Email Providers: For sending newsletters and updates to consenting users.
    • Technical Providers: Hosting, analytics, and other services required to operate the platform.
    • Legal or Regulatory Authorities: When required by law.

    All third-party partners are GDPR-compliant and bound to use your data only for specified purposes.

    5. Your Rights Under GDPR

    You have the following rights regarding your personal data:

    • Access your data and obtain a copy
    • Correct inaccurate or incomplete data
    • Request deletion of your data (“right to be forgotten”)
    • Withdraw consent at any time (e.g., unsubscribe from newsletters)
    • Object to processing or request restriction
    • Request data portability
    • Lodge a complaint with a supervisory authority

    To exercise any of these rights, contact us at Support@silver-kudu-776029.hostingersite.com.

    6. Data Retention

    We retain your personal data only as long as necessary to:

    • Deliver courses, process purchases, and provide services
    • Comply with legal or accounting obligations
    • Maintain records for internal analytics

    After this period, your data will be securely deleted or anonymised.

    7. Security of Data

    We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

    • Payment information is processed only via secure third-party payment providers
    • Access to personal data is restricted to authorised personnel only

    8. Cookies and Tracking

    Nyxara Academy uses cookies and similar tracking technologies to:

    • Enhance user experience
    • Analyse website traffic and interactions
    • Remember preferences and account settings

    You can manage cookies through your browser settings. Disabling cookies may affect some functionality of the platform.

    9. Children’s Privacy

    Nyxara Academy is not intended for users under the age 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will take the necessary steps to delete it immediately.

    10. Changes to This Policy

    We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or services. The latest version will always be available on our website, with the effective date updated.

    11. Contact Us

    If you have any questions, concerns, or requests regarding your personal data, please contact:

    Email: Support@silver-kudu-776029.hostingersite.com
    Address: 128 City Road, London, EC1V 2NX, United Kingdom